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Privacy Policy for GridZero Energy Systems

GridZero Energy Systems respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information through our website, phone calls, email, text messages, and related communications.

Information We Collect

We may collect personal information that you choose to share with us when you contact us or use our website. This may include:

  • Name
  • Email address
  • Phone number
  • Property address or project location
  • Details about your project, questions, or request
  • Any other information you submit through a form, email, text, or phone call

We may also collect basic website and device information, such as browser type, pages visited, and approximate location based on your IP address.

How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support
  • Follow up on consultation or quote requests
  • Provide service-related updates and communication
  • Improve our website and services
  • Comply with legal obligations and protect our rights

Communication via Email, Telephone, and SMS

By providing your phone number and/or email address, you consent to receive communications from GridZero Energy Systems, including responses to inquiries, service notifications, and other follow-up related to your request.

  • Email: You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
  • Telephone and SMS: If you provide your phone number, you consent to receive calls and SMS messages, which may be automated. You may opt out of SMS communications by replying STOP to any message or by contacting us directly. You may text HELP if you need assistance. Message frequency varies. Message and data rates may apply.

Data Sharing and Disclosure

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website or business, and with legal or government authorities when required by law or necessary to protect our rights.

Cookies and Analytics

Our website may use cookies, pixels, or similar technologies to help the site work properly and understand how visitors use the site. We may also use analytics tools to review general traffic and usage trends.

You can usually manage cookies through your browser settings.

Data Retention

We keep personal information only as long as needed for the purposes described in this policy, including to respond to your request, maintain business records, meet legal obligations, and support ongoing operations.

Security

We use reasonable safeguards to protect personal information. However, no website, email system, or storage method can be guaranteed to be completely secure.

Your Rights

You may contact us to ask what information we have about you, request corrections, request deletion when appropriate, or ask us not to contact you in a certain way.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we will update the date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or want to manage your communication preferences, please contact us:

GridZero Energy Systems
Contact page
Phone: (208) 244-7304

Phone: (208) 244-7304